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Buyer's guide

How to choose the right card machine for your business

The cheapest rate on paper isn't always the cheapest machine in practice. Answer these seven questions first, then go shopping on price.

Every card machine provider leads with its headline transaction rate, because it's the easiest number to compare. But rate alone rarely decides which machine actually suits a business — volume, mobility and how you're set up to trade usually matter more.

1. How much do you take by card each month?

This is the single biggest factor. Pay-as-you-go providers with no monthly fee (SumUp, PayPal POS, Square) are usually cheapest under roughly £2,500–£3,000 a month, because you're not paying for a subscription you don't need yet. Above that, a flat monthly fee plus a lower percentage rate — the model Dojo, Tyl and Worldpay use — usually wins, because the fixed cost gets spread over more transactions.

Rough rule of thumb: if (your monthly turnover × the percentage-rate difference) is bigger than the monthly fee being asked, the subscription plan is worth it.

2. Do you trade from one spot, or move around?

3. What's your average sale?

Flat-percentage providers cost more on big-ticket sales; percentage-plus-fixed-fee providers cost more on lots of small ones. A card machine charging 1.5% + 5p is cheaper than one charging 1.75% flat once your average sale passes around £20 — but more expensive below it. Run your actual average transaction value through a calculator rather than comparing headline rates alone.

4. Do you need it to work offline?

Most portable and 4G terminals can store a handful of transactions and process them once signal returns, but limits and time windows vary by provider — some cap offline trading at a few hours, others allow several days. If you regularly work somewhere with patchy signal, ask this before you sign, not after your first dead zone.

5. How fast do you need the money?

Most UK providers settle card takings to your bank account the next working day. A smaller number — SumUp, Dojo, Square and Revolut among them — pay out on weekends and bank holidays too, which matters if Saturday's takings need to cover Monday's supplier invoice. Faster same-day or instant payout options usually carry an extra fee.

6. What's the real hardware cost?

ModelTypical costBest for
Buy outright£19–£150 one-offLow volume, no contract, keep it if you switch provider
Monthly rental£13–£40/monthHigher-spec terminals, included replacements and support
Included in a planBundled into a flat monthly feeProviders like Dojo's Fix plan, simplest to budget for

Rental terminals are rarely yours to keep — read the contract on what happens to the hardware, and what it costs, if you cancel early.

7. Do you actually need a contract?

No-contract, pay-as-you-go providers cost more per transaction at volume, but you can stop using them the moment they stop making sense. Contract-based providers (Worldpay, Tyl, takepayments, Dojo) typically lock you in for 12–18 months, sometimes with an early exit fee — that's a real cost if your volume, footprint or plans might change within that window.

Read the cancellation terms before the rate. A slightly cheaper rate tied to an 18-month contract can cost more than a slightly pricier no-contract option, if you end up switching early.

The shortlist, by situation

See exactly what each option costs at your volumeThe Zahl calculator turns your turnover into a real monthly figure for every provider.
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